Community Guidelines

Last Updated: October 9, 2026

1. Purpose and Scope

These Community Guidelines ("Guidelines") establish the standards of behavior and conduct expected of all users of the SingArena platform ("Platform"). These Guidelines apply to all interactions on the Platform, including but not limited to: profile information, display names, karaoke recordings, challenges, leaderboard participation, direct messages, group chats, comments, reactions, friend requests, activity feed posts, and any other user-generated content or communication facilitated through the Platform.

These Guidelines also apply to interactions within the Explore section and music discovery features, including browsing community content, viewing performances, and discovering other users.

By using the Platform, you agree to abide by these Guidelines. Violations may result in content removal, account warnings (strikes), temporary suspension, or permanent termination at the sole discretion of the Platform Administration.

2. Respect and Civility

SingArena is a community built around the love of music and performance. We expect all users to:

Treat all other users with respect, dignity, and courtesy.
Engage in constructive and supportive interactions, including in chat messages, comments, and reactions.
Celebrate diversity in musical tastes, abilities, and backgrounds.
Refrain from personal attacks, insults, or disparaging comments directed at other users in any feature of the Platform.
Accept that performance scores and rankings are determined by automated systems and are not personal judgments.

3. Prohibited Conduct

The following behaviors are strictly prohibited on the Platform:

3.1 Harassment and Bullying

Targeting individuals with repeated unwanted contact, messages, friend requests, or attention.
Cyberbullying, including making threats, spreading rumors, or posting embarrassing content about others.
Doxxing or sharing personal information of other users without their consent.
Coordinated harassment or encouraging others to harass a specific user.
Sending abusive, threatening, or unsolicited content via direct messages or group chats.

3.2 Hate Speech and Discrimination

Content or behavior that promotes hatred, violence, or discrimination against individuals or groups based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, disability, or any other protected characteristic.
Use of slurs, derogatory language, or symbols associated with hate groups.
Content that glorifies or trivializes historical atrocities or genocide.

3.3 Inappropriate Content

Sexually explicit, pornographic, or obscene content in any form, including profile images, display names, recordings, messages, or comments.
Content depicting or promoting violence, self-harm, or dangerous activities.
Content related to illegal drug use, trafficking, or other criminal activities.
Spam, unsolicited advertising, or promotional content not authorized by the Platform.

3.4 Fraud and Manipulation

Manipulating scores, rankings, seasonal leaderboards, or challenges through unauthorized means, including the use of bots, scripts, or exploits.
Creating fake or duplicate accounts to gain competitive advantages, inflate referral rewards, or circumvent restrictions.
Impersonating other users, artists, public figures, or Platform staff.
Engaging in any form of cheating in challenges, battles, duets, or competitive features.
Filing false reports or abuse claims against other users.
Abusing the referral program through fraudulent means.

3.5 Intellectual Property Violations

Uploading, sharing, or distributing copyrighted material without proper authorization.
Claiming ownership of content created by others.
Using the Platform to distribute pirated music, stolen beats, or unauthorized samples.

4. Display Names and Profiles

Your display name and profile must not:

Contain offensive, discriminatory, or inappropriate language.
Impersonate another person, artist, or entity.
Use a reserved name or misleading identity that impersonates another person or entity.
Contain contact information, URLs, or advertising.
Use misleading formatting or characters designed to exploit platform features.

The Platform reserves the right to change or remove any display name or profile information that violates these Guidelines without prior notice.

5. Karaoke Recordings and Performances

When creating and sharing karaoke recordings:

Recordings must be genuine vocal performances. Lip-syncing to pre-recorded vocals or using voice synthesis to artificially generate performances is not permitted.
Recordings must not contain offensive, hateful, or inappropriate content beyond the lyrics of the selected song.
Do not include personal attacks or targeted messages in recordings.
Do not include background audio, conversations, or content that violates these Guidelines.
Respect the karaoke experience for all users — do not intentionally submit disruptive or low-effort recordings to spam leaderboards or challenges.

6. Challenges and Competitive Features

When participating in challenges, leaderboards, seasonal competitions, battles, duets, and other competitive features:

Compete fairly and honestly.
Do not use exploits, bugs, or unauthorized tools to gain an unfair advantage.
Accept scores and results gracefully — they are generated by automated systems.
Do not harass opponents or other participants before, during, or after challenges.
Report any bugs or exploits you discover to the Platform rather than exploiting them.

7. Messaging and Social Features

When using direct messages, group chats, comments, reactions, and other social features:

Respect other users' privacy settings regarding who can message them or send friend requests.
Do not send spam, unsolicited promotional content, or chain messages.
Do not use messaging features to harass, threaten, or intimidate others.
Do not share other users' private messages or personal information without their consent.
Group chat administrators are responsible for maintaining a respectful environment within their groups.
Voice messages must comply with the same standards as text messages — no abusive, hateful, or inappropriate audio content.

8. Reporting Violations

If you encounter content or behavior that violates these Guidelines, please report it to the Platform Administration. We take all reports seriously and will investigate them promptly. General reports for users and profiles can be submitted through the Platform's reporting features. Copyright and content violation reports for specific songs can be submitted through the player view. You may also contact us directly at: info@singarena.com.

Filing false or malicious reports is itself a violation of these Guidelines and may result in strikes or other action against the reporting user's account.

9. Enforcement and Consequences

Violations of these Guidelines may result in one or more of the following actions, applied progressively based on severity and history:

Warning notification (strike) sent to the user.
Removal of offending content (messages, comments, recordings, profile elements).
Temporary restriction of specific features (e.g., recording, challenges, messaging).
Temporary suspension (ban) of the user's account for a defined period.
Permanent termination (ban) of the user's account.
Reporting to law enforcement authorities where applicable.

The severity of enforcement action is determined by the Platform Administration based on the nature and severity of the violation, the user's strike history, and other relevant factors. Enforcement decisions are made at the sole discretion of the Administration and are final.

10. Changes to These Guidelines

We may update these Community Guidelines from time to time. We will notify users of material changes by posting the revised Guidelines on the Platform. Your continued use of the Platform after the posting of revised Guidelines constitutes your acceptance of such changes.

11. Contact

For questions about these Community Guidelines, please contact us at: info@singarena.com.